The second-hand marketplace Users Express Frustration Over Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's clothes but did not contact all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options following member complaints.
